Shipping Policy
Thank you for choosing Lysa Services for your shopping needs. This Shipping Policy outlines our procedures and guidelines for the delivery of our products.
Shipping Rates and Delivery Times
We strive to provide efficient and timely shipping for all of our products. Shipping rates and delivery times may vary depending on your location, the product, and the shipping method chosen. You can find the estimated delivery times during the checkout process.
Order Processing
Orders are typically processed and shipped within 7 business days from the date of purchase. Delays may occur due to high order volumes, holidays, or unforeseen circumstances. Rest assured; we work diligently to ensure your order is processed as quickly as possible.
Refund and Exchange Policy
At Lysa Services, customer satisfaction is of paramount importance. We understand that, in some cases, products may not meet your expectations. However, it's essential to note our refund and exchange policy:
➜ No Refunds: We do not provide refunds for any products purchased through our app.
➜ Product Exchanges: If you receive a product that is damaged, defective, or not as described, we offer product exchanges within 24 hours from the date of receipt. To initiate an exchange, please contact our customer support team at info@lysaservices.com or 0261-3142160 ].
➜ Exchange Eligibility: To be eligible for an exchange, the product must be in its original condition, unused, and in the same packaging as when it was received. Proof of purchase may be required.
➜ Exchange Process: To request an exchange, please contact our customer support team, who will guide you through the process. It is important to note that you should have the unboxing video of the product to claim the exchange or replacement of the product. Once the product is received and inspected, we will ship the replacement item as soon as possible.
➜ Return Shipping: Customers are responsible for return shipping and secondary product delivery costs.
Contact Us
If you have any questions or concerns regarding our Shipping Policy or need assistance with an exchange, please don't hesitate to contact our customer support team at info@lysaservices.com. We are here to assist you with any inquiries or issues you may have.
We look forward to serving you. Thank you for choosing Lysa Services.
